FAQs

What is a Stock Out Adjustment?
What is a Stock Out Adjustment transaction and why do I see them? NOTE: When you see a Stock Out Adjustment you should check the quantity on hand for that ...
Tue, Oct 3, 2017 at 9:52 AM
Is there a way to see all the purchase orders for a specific Part ID?
SOMAX has filter built into the Purchase Order search page that will allow you to see PO by a specific Part ID. Follow these steps to filter purchase or...
Fri, Jan 19, 2018 at 10:14 AM
How can I review and print a complete list of all equipment?
The Equipment List Report is your best option for creating a complete Equipment List. Follow these steps:     1.  Click| Reports     2.  Click Equipme...
Fri, Jun 2, 2017 at 10:34 AM
How do I see all the Purchase Orders for a specific part?
To filter Purchase Orders by Part ID follow these steps:     1.  Click| Purchasing | Search     2.  Click Options | Filter by Part ID          The Fil...
Thu, Sep 7, 2017 at 4:51 PM
I am unable to log into the SOMAX mobile even though the Wifi signal is at full strength, why?
Even if you have bars saying you are connected to Wifi does not mean that the bandwidth at that moment is able to transfer your data to and from your mobile...
Thu, May 3, 2018 at 1:31 PM
Why are my auto suggestions in SOMAX not working?
Any Auto Suggestions or Autofills are controlled by the Chrome Browser not SOMAX.  Autofill is a great feature so here's how to make sure it is turned ...
Thu, Oct 19, 2017 at 6:08 PM
What is the difference between a Work Request and a Work Order?
From the standpoint of the 8 digit Work Order ID they are same because Work Request is a status for a Work Order.   A Work Order can be in one of 6 ...
Thu, Oct 26, 2017 at 2:17 PM
How do I change a Calendar Based PM to an On Demand PM?
How do I change a Calendar Based PM to an On Demand PM? Two of the most used Scheduling types for PM Master Jobs in SOMAX are Calendar and On Demand.  Cale...
Tue, Nov 21, 2017 at 1:26 PM
How do I view Attachments on an Android Device?
Viewing Attachments on your Android Device Perform the following steps to view a file attachment on an Android Device From the Attachments List:     1...
Thu, May 3, 2018 at 1:29 PM
When I try to log into the SOMAX Mobile App, it is asking for a product key. Where do I get that?
When I try to log into the SOMAX Mobile App, it is asking for a product key. Where do I get that? A product key is not required for SOMAX, but you may g...
Thu, May 3, 2018 at 12:17 PM