I forgot my password, how do I reset it?
Perform the following steps to reset your password from the Sign In page. On the SOMAX Sign In page     1.  Click Can't Access Your Account link  ...
Fri, Jun 16, 2017 at 9:54 AM
How do I delete a user from SOMAX?
Users can not be deleted in SOMAX but they can be inactivated.  Inactivating a user will remove the user from all Assignment Search and Lookup lists.  Addit...
Tue, Mar 21, 2017 at 9:50 AM
Search or lookup problems, how do I clear my search filter?
If you are trying to search for a Part, Work Order or piece of Equipment and it does not appear on the search page, make sure you do have any filters limiti...
Fri, Jun 16, 2017 at 9:57 AM
Why am I not able to access the SOMAX login page?
The following list describes reasons why you might not be able to access the SOMAX login page. You may not be connected to the internet. Check your conne...
Fri, Jun 16, 2017 at 10:08 AM
What mobile devices does SOMAX recommend?
SOMAX Mobile Application is available on Google Play Store, Apple App Store and Amazon App Store.  The SOMAX Mobile Application will run on most devices tha...
Mon, Apr 24, 2017 at 10:15 AM
What is the difference between the Small QR code and the Large QR code for printing labels?
The different sizes refer to the label dimensions that are set in SOMAX.   Small label dimensions are 1"X 2 1/8" Large label dimensions ar...
Wed, May 31, 2017 at 12:54 PM
Why is the Auto Purchasing reports not displaying parts that need to be ordered?
Why does the Auto Purchasing reports not list the part, or parts, that you are expecting? The following list describes the reasons why a part record woul...
Fri, Jun 16, 2017 at 10:01 AM
How do I "open" a completed Work Order?
Completed Work Orders can be reopened by completing the the following steps. From the Work Order Detail page:     1.  Click Options     2.  Select Reo...
Mon, Oct 23, 2017 at 7:48 PM
How do I modify the Work Order Backlog report to show only Scheduled Work Orders?
The Work Order Backlog Report can be customized and then memorized to be used any time. Follow these steps to customize the report to show only Schedule...
Fri, Apr 28, 2017 at 3:59 PM
How do I see the status of tasks on a completed work order?
How do I see the status of tasks on a completed work order?
Fri, May 12, 2017 at 2:12 PM