FAQs
Perform the following steps to reset your password from the Sign In page. On the SOMAX Sign In page 1. Click Can't Access Your Account link ...
Fri, Jun 16, 2017 at 9:54 AM
Users can not be deleted in SOMAX but they can be inactivated. Inactivating a user will remove the user from all Assignment Search and Lookup lists. Addit...
Tue, Mar 21, 2017 at 9:50 AM
If you are trying to search for a Part, Work Order or piece of Equipment and it does not appear on the search page, make sure you do have any filters limiti...
Fri, Jun 16, 2017 at 9:57 AM
The following list describes reasons why you might not be able to access the SOMAX login page.
You may not be connected to the internet. Check your conne...
Fri, Jun 16, 2017 at 10:08 AM
SOMAX Mobile Application is available on Google Play Store, Apple App Store and Amazon App Store. The SOMAX Mobile Application will run on most devices tha...
Mon, Apr 24, 2017 at 10:15 AM
The different sizes refer to the label dimensions that are set in SOMAX.
Small label dimensions are 1"X 2 1/8"
Large label dimensions ar...
Wed, May 31, 2017 at 12:54 PM
Why does the Auto Purchasing reports not list the part, or parts, that you are expecting? The following list describes the reasons why a part record woul...
Fri, Jun 16, 2017 at 10:01 AM
Completed Work Orders can be reopened by completing the the following steps. From the Work Order Detail page: 1. Click Options 2. Select Reo...
Mon, Oct 23, 2017 at 7:48 PM
The Work Order Backlog Report can be customized and then memorized to be used any time. Follow these steps to customize the report to show only Schedule...
Fri, Apr 28, 2017 at 3:59 PM
How do I see the status of tasks on a completed work order?
Fri, May 12, 2017 at 2:12 PM